This Privacy Policy explains how dusk-quail collects, uses, and safeguards your personal information when you use our website or engage with our services. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We may collect the following types of information:
Information You Provide
- Name and contact details when you submit enquiry forms
- Email address for correspondence
- Service preferences and requirements you share with us
- Payment information when booking services
Information Collected Automatically
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website addresses
- IP address (anonymised where possible)
How We Use Your Information
We use collected information to:
- Respond to your enquiries and provide requested services
- Process bookings and payments
- Improve our website and service offerings
- Comply with legal obligations
- Send relevant communications about our services (with your consent)
Legal Basis for Processing
We process your personal data based on:
- Your consent where explicitly provided
- Contractual necessity when delivering services you have requested
- Legitimate business interests in improving our offerings
- Legal compliance requirements
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist our operations (under strict data protection agreements)
- Legal authorities when required by law
- Professional advisors as necessary
Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, or as required by law. Enquiry data is typically retained for three years following our last interaction, unless you request earlier deletion.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain processing activities
- Request data portability
- Withdraw consent at any time
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at [email protected]
Last updated: January 2024